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User Agreement

USER AGREEMENT

1. Parties and Scope

This agreement is made between Oro Bravo Jewelry Store (“Oro Bravo” or “the Company”) and the individual visiting the website www.orobravo.com or our physical store (“User”), in order to define the terms and conditions of using the site and related services.


2. Terms of Use

The User agrees to use the products and services offered by Oro Bravo only for lawful purposes.
By accessing or using the website or store, the User is deemed to have accepted all terms of this agreement.
Oro Bravo reserves the right to modify the site content or services at any time without prior notice.


3. Membership and Registration

When registering on our website, the User must provide accurate and up-to-date information.
The User is responsible for maintaining the confidentiality of their account information and must not allow third parties to access or use their account.


4. Products and Orders

Oro Bravo reserves the right to change product prices and specifications at any time.
Order confirmation is subject to product availability and successful payment processing.
Oro Bravo reserves the right to cancel orders (for example, due to out-of-stock items or payment issues).


5. Payment and Delivery

Payments may be made via credit card, bank transfer, or other available payment methods.
Delivery times may vary depending on stock availability and logistics conditions.
The User is responsible for providing accurate and complete shipping and contact information.


6. Return and Exchange Policy

Users may request a return or exchange within the specified time frame after receiving the product.
Returned items must be unused and in their original packaging to be eligible for return or exchange.
Customized or personalized items cannot be returned or exchanged.


7. User Responsibilities

The User agrees to comply with all applicable laws when using the website or store.
Oro Bravo’s trademarks, logos, content, and images may not be used without permission.
The User must not engage in activities that could harm the website or misuse the services.


8. Privacy and Personal Data

The User agrees that their personal data will be processed by Oro Bravo in accordance with the Privacy Policy.
Oro Bravo does not share user data with third parties, except where required by law or when requested by official authorities.


9. Changes to the Agreement

Oro Bravo reserves the right to modify the terms of this agreement at any time.
The updated version will become effective once published on the website.


10. Dispute Resolution

This agreement is governed by the laws of the Republic of Turkey, and any disputes arising from it shall be resolved by the competent courts of [the city where Oro Bravo’s headquarters is located].


11. Contact Information

📍 Oro Bravo Jewelry Store
📧 [email protected]

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